Privacy Policy

Last updated: September 16, 2026

Comfy Cozy Co. respects your privacy. This policy explains the types of personal information we may collect when you visit our store, place an order, contact us, or otherwise use our services, and how that information may be used and shared.

Information we collect

Depending on how you use the store, we may collect contact information such as your name, email address, phone number, billing and shipping addresses; order and transaction information; information you send to customer support; and device or usage information such as browser, IP address, and interactions with the store.

How we use information

We may use personal information to operate the store, process payments, fulfill and ship orders, provide customer support, communicate about purchases, prevent fraud or misuse, improve the shopping experience, comply with legal obligations, and send marketing communications when permitted and when you have not opted out.

Shopify and service providers

Our store is powered by Shopify. Information you provide through the store may be processed by Shopify and by service providers that help us operate the business, including payment, fulfillment, shipping, customer-support, security, and technology providers. We may also use analytics or advertising services when those services are enabled.

Cookies and similar technologies

Shopify and services used by the store may use cookies or similar technologies to keep the site working, remember preferences, understand site usage, support checkout, prevent fraud, and, where permitted, support advertising or measurement. Browser and privacy controls may allow you to limit some of these technologies.

When information may be shared

We may disclose personal information to service providers as needed to operate the store and fulfill orders, when you direct or consent to a disclosure, to protect the store or others, or when required by law or valid legal process.

Data retention

We retain information for as long as reasonably necessary for the purposes described above, including to provide services, maintain transaction records, resolve disputes, and meet legal or accounting obligations.

Your privacy choices

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or opt out of certain uses. You can also unsubscribe from promotional emails using the unsubscribe option in those messages.

Children

Our store is not intended for children to use independently to make purchases, and we do not knowingly seek to collect personal information from children in violation of applicable law.